Store Policy
Shoplifters will be prosecuted to the fullest extent of the law.
Payment Methods
We Do Not Accept: Checks • Gift Cards • American Express Cards
We Accept: ATM/Debit and Credit Cards accepted.
*ID Requirement: Government-issued ID required for ALL credit card purchases. A picture on the card is not considered a government-issued state ID.
Stylist Discount
Stylists must present their own cosmetology license to receive a discount for 10% on non-sale items only.
Final Sale Items
The following items are FINAL SALE and cannot be returned or exchanged:
- • All wigs (half wigs, full wigs, lace fronts)
- • Half bundles of hair (pieces of hair)
- • Pony tails
- • Accessories & jewelry
- • All clothing apparel (undergarments, lingerie, shirts, shorts, hosiery, shapewear, pants)
- • Cosmetics
- • All sale items
Code of Conduct
- Management is not responsible for performance of products.
- All children must be in the custody of a parent/guardian at all times. Any and all damaged products must be paid in full by the parent/guardian.
- Always ask for assistance when opening any product or hair packaging.
- Please leave all large bags at the register while shopping.
- Sale items are not eligible for discounts.
- Coupons and discounts may not be combined.
- Shoplifters will be prosecuted to the fullest extent of the law.
Returns & Exchanges
No Refunds:
Store credit or exchanges only for allowed products with a receipt. No exceptions.
7-Day Window:
All exchanges or store credit must be made within 7 days from the date of purchase.
Original Condition:
Items must be in the condition they were in when purchased. Hair must have all bands/tags intact.
Defective Appliances:
Defective electric appliances are covered in-store for 14 days for exchange or store credit only. Refer to manufacturer warranty after 14 days.
Damaged Merchandise:
Merchandise broken by a customer will be paid in full by the customer.
Questions?
You can ask an associate in-store or leave us a message
including your questions.